How ThoughtBuzz helps?

Content Optimization

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Identify social trends and buzz words to create resonating content

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Know your Social Customer

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Engage the right influencers and detractors in real-time with in-depth information on their activities

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Faster Go-To-Market

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Real-time notifications on voice of customer, industry and competition to help you take quick action

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Improve Productivity

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Manage, Publish, Schedule, Respond, Analyze in few clicks to help you focus on business and not operational activities

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Reduce Support Costs

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Reduce volume from traditional support channels by adopting social first approach to customer service

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Increase Sales

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Proactive Listening to important keywords of your industry can help uncover hidden sales opportunities

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Client Testimonials

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Maybank

Digital listening and reporting is a commodity now for those in the industry. What differentiates Thoughtbuzz is the attention to detail and the ability to deliver on your promises. That's extremely valuable.

- Mr Aizudin Danian, Head, Group Digital Marketing Management

2015-05-18T10:29:52+00:00

- Mr Aizudin Danian, Head, Group Digital Marketing Management

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Digital listening and reporting is a commodity now for those in the industry. What differentiates Thoughtbuzz is the attention to detail and the ability to deliver on your promises. That’s extremely valuable. wayneMore Posts
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Sony

Social IQ’s (acquired by Thoughtbuzz) customer support platform definitely helped us build trust with our fans and followers; it also helped us reduce our support costs. Our goal that both Sony LIV and LIV Sports need to be where the consumers are, was further enhanced by the Social IQ’s ability to talk to our consumers on Social platforms. The personal touch, quick turnaround response and transparency helped achieve our goal of being connected to digital users irrespective of where they are

– Mr. Nitesk Kripalani, EVP – New Media, Business Development and Digital Syndication, Sony, India

2015-05-18T10:31:02+00:00

– Mr. Nitesk Kripalani, EVP – New Media, Business Development and Digital Syndication, Sony, India

testimonials_sony
Social IQ’s (acquired by Thoughtbuzz) customer support platform definitely helped us build trust with our fans and followers; it also helped us reduce our support costs. Our goal that both Sony LIV and LIV Sports need to be where the consumers are, was further enhanced by the Social IQ’s ability to talk to our consumers View Full →
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Canon

We chose ThoughtBuzz after conducting a pilot test between two different vendors. Due to ThoughtBuzz willingness to provide additional analysis without asking for a surcharge, Canon decided to use ThoughtBuzz on a contract basis. During the period of service, ThoughtBuzz has shown a readiness to incorporate our business needs. The final outcome is a simple, digestible weekly and monthly analysis that takes up little management time to absorb and understand.

- Ms. Lynette Low, Senior Manager, Customer Delight Management, Canon Singapore

2015-05-18T10:31:20+00:00

- Ms. Lynette Low, Senior Manager, Customer Delight Management, Canon Singapore

testimonials_canon
We chose ThoughtBuzz after conducting a pilot test between two different vendors. Due to ThoughtBuzz willingness to provide additional analysis without asking for a surcharge, Canon decided to use ThoughtBuzz on a contract basis. During the period of service, ThoughtBuzz has shown a readiness to incorporate our business needs. The final outcome is a simple, digestible weekly View Full →
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Weber Shandwick

ThoughtBuzz services have not only met but exceeded our expectations. They have provided tool and report customization upon request and their after sales services have been very good. Along with competitive pricing they offer a very compelling package to clients. We would continue to maintain a partnership with them in the future

- Mr. Christopher Chen, Director of Digital Southeast Asia, Weber Shandwick, Singapore

2015-05-18T10:31:48+00:00

- Mr. Christopher Chen, Director of Digital Southeast Asia, Weber Shandwick, Singapore

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ThoughtBuzz services have not only met but exceeded our expectations. They have provided tool and report customization upon request and their after sales services have been very good. Along with competitive pricing they offer a very compelling package to clients. We would continue to maintain a partnership with them in the future wayneMore Posts
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Oglivy PR worldwide

ThoughtBuzz services have not only met but exceeded our expectations. The customization of the tool & reports and after sales service offered are very good. We look forward to work with them in future as well.

- Mr. Shalu Wasu, Director 360 Digital Influence, Oglivy PR worldwide

2015-05-18T10:32:11+00:00

- Mr. Shalu Wasu, Director 360 Digital Influence, Oglivy PR worldwide

testimonials_Oglivy_PR
ThoughtBuzz services have not only met but exceeded our expectations. The customization of the tool & reports and after sales service offered are very good. We look forward to work with them in future as well. wayneMore Posts

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